How Can We Help?
Ordering Plants
How can I order plants from Sarupaning Araceae?
Customers can browse our collection, select available plants, add products to cart, and complete checkout through our international payment system.
Are all plants available immediately?
Availability depends on our current collection. Rare and collector plants may have limited stock.
Can I request specific plants?
Yes, customers can contact our nursery regarding available collections and future releases.
International Shipping
Do you ship internationally?
Yes, Sarupaning Araceae prepares tropical aroid shipments for international collectors depending on destination regulations.
Which countries can receive plants?
Shipping availability depends on each country's plant import regulations.
How long does shipping take?
Delivery time varies depending on destination country, shipping method, customs process, and local regulations.
Export & Phytosanitary
Do you provide phytosanitary certificates?
Phytosanitary documentation support is available depending on destination requirements.
Who is responsible for import regulations?
Customers are responsible for understanding their local plant import requirements before ordering.
How are plants prepared for export?
Plants are carefully inspected, prepared, packaged securely, and documented according to export requirements.
Payment
What payment methods are available?
We support international payment methods including:
- PayPal
- Visa
- Mastercard
- American Express
- Google Pay
- Apple Pay